Phillips & Cohen Associates
Summary: Phillips & Cohen Associates, Ltd are seeking an experienced and motivated individual with solid, previous hands-on experience to take on the role of Platform Administrator and join our dynamic IT Platform team in the Northwest of England. This role will play a critical part in managing out global Microsoft 365 (M365) environment and identity and access management (IAM). The ideal candidate is a proactive, detail-oriented professional with deep expertise in M365, capable of driving operational excellence and supporting a global workforce.
Key Responsibilities:
Participate in the management of all the existing and future implemented platforms including but not limited to:
Microsoft 365 (Exchange, EntraID, Intune, Sharepoint, etc)
Mimecast
PowerDmarc
OKTA
Citrix
WEM / FSLogix for Profile Management
Salesforce
Ninja RMM
Zoom
Pantheon/Wordpress
Focus on configuration and optimisation of Microsoft 365 applications:
Tenant Management, including licensing and user provisioning
Stay current with Microsoft 365 updates, features, and industry trends to recommend improvements and innovations.
Monitor MS365 performance, troubleshoot issues, and ensure high availability and reliability of services.
Provide Tier 2/3 support for M365-related issues
Implement and maintain MS365 security policies, compliance settings, and data loss prevention (DLP) measures.
MS365 tenant management, including licensing, user provisioning, and integration with other enterprise systems, including Azure.
Implement and enforce Conditional Access, MFA policies, and security best practices
Participate in the administration of the global identity and access management, including single sign-on (SSO), multi-factor authentication (MFA), and user lifecycle management.
Monitor and respond to email security incidents, including phishing, spam, and malware threats.
Participate in the administration of the email security platform, including configuration, policy management, and threat protection.
Collaborate with the security team to enhance email security protocols and ensure alignment with industry best practices.
Ensure secure access controls, role-based access policies, and compliance with identity governance standards.
Partner with cross-functional teams, including IT security, infrastructure, and application development, to align M365 with business objectives.
Provide technical guidance and mentorship to junior team members.
Document processes, configurations, and best practices to ensure knowledge sharing and operational continuity.
Conduct regular audits and assessments to ensure compliance with security standards and organisational policies.
Identify opportunities to automate repetitive tasks and streamline administrative processes using automation tools or PowerShell.
Required Qualifications & Experience:
Desired Skills and Experience:
Personal Attributes:
NOTWITHSTANDING the detail in this job description, the job holder from time to time will undertake such work as may be determined by their manager and / or a member of the Senior Management Team consistent with the key tasks of the job.
What's in it for you?
Secure reserved car parking space and excellent transport links
31 days holidays per year including 8 bank holidays
Healthcare Scheme*
Company pension plan*
Life Assurance*
Cycle to Work and Electric Car Schemes*
Various discounts and other incentives*
Qualifying period applies
Hybrid Working Opportunities
We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies.
Benefits:
About Phillips & Cohen Associates, Ltd.
We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice & Cifas Fair Processing Notice for Candidates’ which is available at the Phillips and Cohen website.