Why should you join?
DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile Work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.
Your Responsibilities
As Sales Development Representative (SDR) (m/f/d) your task is to provide fast and enthusiastic, first-touch contact for prospects who have shown interest in DocuWare products with the goal to create a sales opportunity. As an SDR you also support in data cleansing and alignment and routing for new inquiries to ensure a timely follow up by the responsible team within DocuWare.
- Your responsibility is the field inbound demand (over phone and/or email) for scored leads, demo requests, or those who have expressed desire to speak with DocuWare sales for the French Region.
- You qualify the lead's integrity and interest, schedule meetings with appropriate sales channels or route to marketing nurture channel.
- You proactively reach out to all marketing leads who have self-qualified through cumulative, scored activities.
- Also, you update HubSpot and CRM - maintain clean, accurate records according to team best practices to aid in reporting.
- You collaborate with regional marketing and sales to understand the impact of work and improve qualification tactics.
- In Addition, you collaborate with marketing writers and leadership to provide real-world feedback on messaging and product positioning - help shaping our big-picture go-to-market strategy.
- You contribute to weekly and monthly reporting as necessary.
- Furthermore, you are responsible for traffic Control new incoming leads against existing customer, partner database.
- You have a great understanding for prospects pain points and aligning them with DocuWare Technology.
What you need to succeed
- You have already gained first practical experience in Customer Service, Sales/Business Development or in Call Centers.
- You are very communicative and are fluent in French and English languages.
- You are proactive and enjoy direct contact with the customer.
- Because of your analytical abilities you can understand the customer’s need very fast.
- Familiarity with HubSpot, and Microsoft Dynamics CRM would be advantages.
What we can offer
There are many great reasons to join DocuWare - our company culture is only one of them.
As part of the DocuWare team, you will benefit from many advantages:
- Globally distributed, international teams: You will find our teams working in Germering, New York, Sofia or other worldwide locations.
- Flexible work location and hours: You work hybrid - on the road or in our modern office - and you have the flexibility to arrange your own working hours.
- Individual support: After an intensive induction, you will receive regular training tailored to your needs (e.g. conferences internal team building measures).
- Well-earned rest: 35 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area.
- Healthy food: Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
- Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free).
- Team spirit: Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
- Sustainability and social commitment: DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
- Your health matters: DocuWare subsidizes your company pension plan!
- Lastly, and most importantly, we offer a stable job with a well established and growing company.
- Unique benefits: Choose one of three great options (Bonago, E-Gym or subsidized Deutschlandticket) to suit your needs.
- We only use the latest technologies - find out more on Stackshare.
- 30 Days Work from Abroad: Experience international opportunities and broaden your horizons.
- Family First: Preferential registration in our selected daycare center in Germering (no guarantee).
- Buddy Program: You'll be paired with a buddy, who will support you during your onboarding and offer valuable tips.
For better insights, check us out on Instagram!
Our Values
We are…
- Customer-Centric: We keep close to the customer and innovate in every aspect of our customer experience to ensure their success with our product and company.
- Decent: We are respectful, helpful and reliable when working with customer, partners and colleagues.
- Dynamic: We seek to constantly improve by measuring and sharing our work, inviting ideas from all colleagues, and responding quickly to new opportunities.
- Passionate: We love what we do and confidently strive for ambitious goals through focus, collaboration and having fun together.
Our application process
- (optional) PreScreening with a Recruiter to get to know each other and clarify general questions.
- Interview with the Recruiter and Hiring Manager.
- Use case presentation, getting to know the team & office tour.
Your hiring partner
Patricia Nigemeier
Specialist Recruiting & Employer Branding
Apply for this job